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What materials are your jewelry made from?
What materials are your jewelry made from?
Our jewelry is crafted from carefully selected materials, which may include stainless steel, copper, sterling silver and other finishes. Materials vary by design, so please check the Product Details section on each product page before purchasing.
How should I care for my jewelry?
How should I care for my jewelry?
Store your jewelry in a cool, dry place and keep it away from harsh chemicals. We recommend removing it before swimming, showering or exercising. After wearing, gently wipe it with a soft microfiber cloth and store each piece separately to help prevent scratches and tangling.
How long does shipping take?
How long does shipping take?
Orders are typically dispatched within 1–2 business days. Standard shipping generally takes approximately 7–16 business days, while expedited shipping takes approximately 5–8 business days. Delivery times may vary depending on your destination.
What if my jewelry doesn’t meet my expectations?
What if my jewelry doesn’t meet my expectations?
No worries—we offer easy 90-day returns. Contact our customer care team with your order number, a photo and a brief explanation. Items must be undamaged and returned in their original packaging. Once your return has been received and verified, we’ll arrange an exchange or refund based on your preference.
Are there additional costs for international shipping?
Are there additional costs for international shipping?
We offer worldwide shipping. Orders of $50 USD or the equivalent in your local currency qualify for free standard shipping. For orders below this amount, any applicable shipping fee will be displayed at checkout. Xavellune covers import duties and taxes, so you won’t need to pay additional customs charges. Optional Shipping Protection is available for $2.5USD.












