Shipping Policy

At Xavellune, we want your order to arrive safely and smoothly. Please review the shipping information below before placing your order.

Shipping Availability

We currently ship exclusively to the United States, Canada, Australia, and the United Kingdom.

All applicable customs duties and import fees are included in the product price, so there are no additional customs charges required upon delivery.

Order Processing

All orders are processed within 1-2 business days after payment is successfully completed.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates & Delivery Times

Please note: The estimated delivery time does not include the 1-2 business day order processing period.

For example, an order shipped with Standard Shipping may take approximately 7–16 business days in total from the date the order is placed.

Free Standard Shipping

We offer FREE Standard Shipping on orders of $49.99 or more.

The free shipping threshold is calculated based on the order subtotal after discounts and before any applicable taxes.

Orders below $49.99 will be charged a $6.99 Standard Shipping fee.

Express Shipping

Customers who would like a faster shipping option may select Express Shipping for $9.99 at checkout, when available.

Express Shipping availability may vary depending on the destination and products included in the order.

Tracking Your Order

Once your order has shipped, tracking information will be provided by email when available.

Please allow some time for the carrier's tracking system to update after your shipment has been dispatched.

Delivery Delays

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including:

• Carrier delays

• Severe weather

• Holidays and peak shopping periods

• Customs or local delivery processing

• Incorrect or incomplete shipping information

While most orders arrive within the estimated timeframe, we cannot guarantee an exact delivery date.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Questions About Your Order

If you have any questions about shipping or the status of your order, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with Xavellune.

To ensure that each customer can check the tracking information of the order in a timely and accurate manner, please check the logistics information of the order in our comprehensive logistics information website at:
 www.17track.net